1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you ("Client," "User," or "You") and DD Media Creators("Agency," "We," "Us," or "Our"), governing your access to and use of our website, service packages, media shoots, content production, ad management, and digital development services. By engaging our services, submitting an enquiry, or subscribing to a package, you agree to be bound by these Terms.

2. Scope of Services

DD Media Creators provides full-service digital marketing and content production solutions, including but not limited to:

• Digital Marketing & Ad Management: Meta (Facebook & Instagram) Ads, Google Search & Display Ads, SEO, content calendars, and social media account management.
• Video Production & Editing: Corporate videos, product shoots, advertisement shoots, YouTube video editing, and short-form video (Reels/Shorts).
• Commercial Photography: Product photography, corporate headshots, event coverage, and real estate photography.
• Graphic Design & Brand Identity: Logos, brochures, posters, business cards, social media creatives, and brand style guides.
• Website Engineering: Business websites, portfolio sites, landing pages, and e-commerce platforms.
• Drone Services: Aerial photography and videography for real estate, industrial, and event shoots.

3. Quotations & Package Subscriptions

All written quotations and proposals provided by DD Media Creators remain valid for 30 days from issuance unless specified otherwise.

• Monthly Retainer Packages (e.g. Launch, Grow, Success): Subscriptions auto-renew monthly unless written cancellation notice is given at least 7 business days before the next billing cycle.
• Ad Spend Exclusion: Promotional pricing and package fees cover agency service, management, and content creation only. Third-party ad spend (paid directly to Meta, Google, etc.) is paid by the Client.

4. Client Obligations & Asset Timelines

To ensure timely delivery, Clients must provide required brand assets (high-res logos, product samples, access permissions, brand guidelines) within agreed timelines. Delays in asset provision or review approvals by the Client will extend project delivery schedules accordingly.

5. Payment Terms & Invoicing

• Project-Based Works: Standard payment structure requires an advance deposit (50%) prior to project commencement, with the remaining balance due upon final review and before source file delivery or website launch.
• Monthly Retainers: Monthly package fees are due in advance at the start of each service cycle.
• Invoices not settled within 14 days of the due date may result in temporary suspension of active campaigns or project deliverables.

6. Intellectual Property & Content Ownership

Upon full settlement of all invoices:

• Client Ownership: The Client owns all final approved graphics, video renders, custom website code, and published content created specifically for their brand.
• Agency Portfolio Rights: DD Media Creators retains the right to display completed projects, designs, and case studies in our official portfolio and marketing channels unless a specific Non-Disclosure Agreement (NDA) prohibits such display.
• Pre-existing Assets & Raw Working Files: Unused draft concepts, project source templates, and raw unedited camera footage remain the intellectual property of DD Media Creators unless explicitly purchased under a separate agreement.

7. Revisions & Final Approval

Each project scope includes a specified number of revision rounds (typically 2 rounds of minor revisions for graphics/edits). Significant scope changes or additional revision requests outside the agreed project brief will be quoted at our standard hourly or per-item rate.

8. Cancellation & Refund Policy

Clients may cancel project agreements in writing. Deposits paid for work already initiated or production shoots completed are non-refundable. For monthly retainers, cancellations take effect at the end of the current billing cycle.

9. Limitation of Liability

DD Media Creators executes all marketing strategies with professional care and industry best practices. However, performance metrics (such as organic reach, algorithm changes, third-party platform policy shifts, or user conversions) are subject to external market factors. In no event shall DD Media Creators be liable for indirect, incidental, or consequential damages.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of or related to our services shall be subject to the exclusive jurisdiction of the courts in Salem, Tamil Nadu, India.